Initial Assessment and Consultation:
- Meet with the clients to understand the details of the property loss.
- Assess the extent of damages and potential coverage under the insurance policy.
- Provide an initial consultation to explain the claims process and the role of our company.
Policy Review and Interpretation:
- Thoroughly review the clients' insurance policy, including terms, conditions, and coverage limits.
- Interpret and analyze policy provisions, restrictions, and conditions relevant to the specific loss.
Damage Documentation:
- Conduct a detailed inspection of the property to document all damages.
- Prepare a comprehensive building estimate for structural damages.
- Catalog specialized equipment, business contents, and other relevant items affected by the loss.
Claim Preparation and Presentation:
- Compile and organize all necessary documentation, including photographs, repair estimates, and inventory lists.
- Prepare the claim, addressing all aspects of the loss, such as betterment and improvements.
- Present the claim to the insurance company with proper supporting documentation.
Negotiation with Insurance Company:
- Engage in negotiations with the insurance company to maximize the settlement amount.
- Advocate for the client's interests, emphasizing the fair and just compensation they are entitled to.
- Address any discrepancies or disputes with the insurance company adjuster.
Business Interruption or Loss of Rents Claim:
- If applicable, prepare and submit claims for business interruption or loss of rents.
- Document the financial impact on the client's business due to the property loss.
Client Guidance and Support:
- Provide ongoing support and guidance to clients throughout the entire claims process.
- Assist clients in making informed decisions about repairs, replacements, and temporary housing arrangements.
Resolution and Settlement:
- Work towards a fair and satisfactory resolution of the claim.
- Ensure that the client receives the maximum settlement possible under their insurance policy.
By navigating these stages effectively, our company aims to alleviate the stress and burden on clients while ensuring they receive the best possible settlement for their property loss.